Performance
Holding Company contributes to the escalates the corporate value by carrying out CSR,fulfills the social responsibility of a corporate, and pursues reliable and continuous
growth with all stakeholders from customers to business partners, local community,
employees, and more.
Communication
with
StakeholdersIntegrated Risk Management
Global
Environment
ProtectionHuman Rights
Philanthropy
Transparent
Ethics
ManagementWin-Win Management Of Supply Network
Balanced
Reporting
Sustainable
Management
Holding Company clearly identifies CSR issues through communication with stakeholders and internal and external analysis of the environment. In addition, HTG strives to share CSR performance and plans with stakeholders and operates various communication channels where the opinions of stakeholders can be heard directly.
Process with Stakeholders
- Governance
- Analysis of Stakeholders
- Communication Planning & Scheduling
- Selection of Communication Channel Per Stakeholder
- Execution
- Convergence of Expectations & Requests
- Commitment Suggestion
- Application and Execution
- Performance Management and Report
- Review
- Collection of Feedback from Stakeholders
- Reflection on Policy and Future Strategy
- Link to Improvement Activities
Channel Per Stakeholder
- Shareholders & Investors
-
Communication Channel
- Board of Directors, General Meeting of Shareholders, Overseas Conference, IR, etc.
-
About
- Maximization of management performance and shareholder value
- Management of organizational transparency and sustainability
- Sound governance structure
- Transparent ethics management, integrated risk management.
- Customers (General Customers, Dealers, Carmakers)
-
Communication Channel
- Technology Exchange Meeting, Exhibitions, Exposition, Sustainability Evaluation, Dealer Meeting, Customer Satisfaction Center, and Customer Satisfaction Survey
-
About
- Enhancement of consumer safety and health when using products
- Enhancement of product quality and safety
- Enhancement of product accountability; reliable marketing
- Quick processing of complaints and feedbacks from customers
- Employee
-
Communication Channel
- Labor-management council, meetings, grievance system, organization immersion survey, internal intranet site (Arena), in-house proposal system, quarterly Proactive Concert, etc.
-
About
- Establishment of win-win relationship between labor and management
- Diversity recognition; prohibition of discrimination
- Enrichment education to support growth
- Work-life harmony
- Enabling internal communication
- Stability of the workplace, improvement of working environment, etc.
- Community
-
Communication Channel
- Meetings of local residents, meeting of local government offices and NGOs, gathering of community complaints, etc.
-
About
- Revitalization of regional economy
- Resolving issues of education and basic needs for the underprivileged in the region
- Activities of social contribution as social investments, etc.
- Environment
-
Communication Channel
- Frequent meetings with government and regulatory officials, gathering of community complaints, etc.
-
About
- Fulfillment corporate’s environmental responsibilities (minimizing environmental impact)
- Participation in climate change responses
- Streamline the use of raw materials and increase recycling
- Business Partners
-
Communication Channel
- Regular evaluation of business partners, quality and CSR training, HANKOOK Partner's Day, Hankook Tire Purchase Portal (HePS)
-
About
- Programs for enhancing competitiveness of business partner (training, technical support, etc.)
- Fair trade and win-win management
- Enhanced communication and information sharing, etc.
Holding Company conducts systematic risk monitoring and prevention activities and strengthens capabilities for immediate response and recovery in case of unforeseen risks.
- Financial
Risk - Banking
Risk - Currency
Risk - Liquidity
Risk
- Non-Financial
Risks - Business Continuity Risk
- Legal
Risk - Safety &
Health Risk
Holding Company is making continuous efforts at the group level by generous investments for the future of the global environment.
Workplace
Environment-
HTG minimizes environmental impact at the site by reducing the use of necessary resources in the manufacturing process of the products and preventing the leakage of harmful substances across the company. In addition, we will strive for a “Green Survival” era in which human survival and corporate activities can coexist by gradually expanding recycling and resourcefulness.
- Reducing water usage
- Reducing and recycling waste
- Managing air/water pollutants
- Management of hazardous chemicals
Product
Liability-
Environment is an essential management element for the sustainability of a company, and Holding Company recognizes the environmental impact not only on the manufacturing process but also on the use of the product as an essential responsibility. HTG continues to research on reducing environmental impacts by considering the entire product life cycle from the product design stage.
- Research & development of eco-friendly products
- Expanding the use of sustainable raw materials
Climate
Changes-
Holding Company recognizes that climate change is an urgent issue on a global scale that has a fatal impact on the future of humanity and ecosystems. HTG strives to fulfill corporate roles and responsibilities. In support of the Paris Agreement, HTG is committed to reducing global greenhouse gas emission and adapting to climate change to control global warming to within 1.5°C.
- Reducing energy use
- Using clean energy
- Introducing innovative reduction technology
Holding Company supports and respects internationally declared protection of human rights. HTG makes every effort protect human rights and not to be involved in human rights violations.
Holding Company
- Prohibition of
Forced Labor HTG does not take advantage of any kinds of forced labor (such as debt labor, slave labor, etc.) that unfairly constrain mental or physical freedom of the workers.
- Prohibition of
Child Labor HTG complies with the minimum employment age set forth in the national regulations and does not impose health and safety risks on youth labor under the age of 18.
- Prohibition of Discrimination
HTG does not discriminate in terms of recruitment, compensation or promotion based on race, age, gender, nationality, disability, religion, pregnancy, union membership, marital status, social status, etc.
- Freedom of Assembly
and Association HTG provides communication opportunities between the company and employees, guarantees freedom of association, and does not penalize employees for joining, engaging, or forming in union activities or forming.
- Lawful Wage Payment, and Stabilization of Livelihood
HTG is a major contributor to the guaranteed minimum wage, overtime pay, social insurance coverage, in-between breaks and vacation as stipulated in the national regulations, and thus contributes to the stabilization of workers’ livelihood and the quality of working conditions.
- Safety and Health of Employees
HTG provides employees with a safe and clean working environment and protects workers from harmful substances.
Today, corporates are not only profit-seeking but also value-seeking for the mutual growth with the community. Holding Company presents solutions for the mutual growth of businesses and communities together through social contribution activities where corporate capabilities can be linked to social values.
- Mobility
-
As a representative social contribution project, Mobility Project is implemented for social welfare institutions with transportation issue. It consists of three main projects: Vehicle Sharing, Tire Sharing, and Sprouting Bus.
- Hearty Social Housing
-
Hearty Social Housing, another project by HTG, provides social housing that are more affordable than the market prices. This project aims to solve the financial problems that vulnerable citizens with low-income experience, such as becoming financially stranded due to the increasing rent.
- Dream with
-
DreamWith is a project that encourages local residents to solve various problems related to their community.
- Hankook Donggeurami Partners
-
Hankook Donggeurami Partners is an exemplary company established by Holding Company to provide new possibilities and opportunities for the socially vulnerable, and to contribute to the growth and development of our society along with communities.
This project is the most important social contribution project led by Holding Company as it is capable of providing stable jobs for the socially vulnerable among the various social activities that Holding Company has already implemented.
HTG continuously monitors ethical risks and strives to establish a solid internal ethics culture in order to raise awareness of an ethical management.
Regular Education on
Ethics Management-
HTG enhances the awareness in employees' ethics by providing common education for ethical management on a regular basis. HTG also provides customized training through the segmentation of educational contents by position, business characteristics, and region.
Establishment of
Ethics Regulations-
HTG establishes and propagates ethical regulations that should be observed by all executives and employees, and continuously updates the needs of external stakeholders such as carmakers and external evaluators. By upgrading the corporate policies for zero-tolerance, money laundering (contribution to the state and society), internal transactions (partnership with partner companies), fair trading (responsibilities to customers), charitable sponsorship (contribution to the state and society), import-export compliance (contribution to the state and society), and express charge (global companies), HTG is enhancing its systematic regulations.
Awareness
Campaign-
HTG conducts campaigns, including “No Gifts for Holidays,” to raise awareness of unethical behavior and improve ethical awareness every year.
Holding Company seeks win-win management through which both HTG and its suppliers continue to grow and develop by establishing a transparent and fair.
- Supplier Sustainability Guidance
- Supplier Sustainability Guidance establishes and distributes the codes of conduct that must be followed by the suppliers in order to comply with the CSR policies of Holding Company and reflect in their management activities.
- CSR Monitoring
For Supplier - HTG regularly manages the supply chain risks by conducting CSR Audit for diagnosing CSR status and identifying risks followed by planning improvement activities.
- Conflict Resources
Policy - HTG has established a set of conflict mineral policies and enforced strict management to ensure that raw materials are not supplied from conflict zones where human rights are severely threatened.
- Sustainable Natural
Rubber Policy - Holding Company makes constant efforts for the economic, social and environmental sustainability of the natural rubber value chain.
HTG communicates with stakeholders such as customers and global rating agencies by reporting CSR activities in a transparent and balanced manner every year. In doing so, HTG recognizes the value of CSR activities from stakeholders around the world.
- CSR Report
Standardization - HTG complies with the GRI Standard, the world's most widely adopted guideline for preparing sustainable management reports.
- Principles in
Reporting - HTG’s reports are written to communicate qualitatively with stakeholders based on six principles of balance, comparability, accuracy, timeliness, clarity and reliability.
- Evaluation of
Reports - Through third-party verification, HTG secures objectivity and trust in the report by checking the accuracy of the data and whether the organization reports economic, environmental, and social performance in compliance with international standards.